A QueryPlus user kindly informed me that it IS possible to create Suspense items without referencing either a Customer or a Policy. To fix this issue, the Suspense fields detailed in the 9/3/08 entry have been re-named as ‘Policy Suspense……’ instead of ‘Suspense…..’, to indicate they only work on Suspense records that are associated with a Policy and Customer.

A new set of Suspense fields will be coming out shortly, which will allow QueryPlus users to access ALL Suspense records.